Every case, agents do it all. Status, risk, and review, live.

Virtala gives FI and CSP teams a multi-agent platform where AI runs every step of the KYC/KYB pipeline, customized to your organisation's policies, lists, thresholds, and escalations. You still get one operations view: who needs review, where RFIs are stuck, and how agent workflows are progressing on each file. Your team owns review gates and exceptions.

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CaseCRAStageAction

case-001

MEDIUMFinal risk assessmentReview

Agent trace summary

  • CRA band MEDIUM: EDD baseline mode
  • Policy compliance: 2 controls flagged for analyst review
  • Awaiting sign-off on final risk assessment

case-002

LOWEntity resolutionView

case-003

HIGHSenior management approvalReview

case-004

MEDIUMAwaiting response · 6dView

case-005

VERY HIGHAwaiting response · 18dView

case-006

LOWCompletedView

case-007

MEDIUMPolicy complianceView

case-008

HIGHController reconciliationReview

case-009

LOWDocument intakeView

case-010

MEDIUMAwaiting response · 9dView

Queue by urgency

Filter awaiting review, in-progress work, and RFIs, including overdue responses, like the live app dashboard.

CRA at a glance

Customer risk bands use the same color language as production so analysts recognize LOW through VERY HIGH instantly.

Trace before you open

Expand a row to preview agent trace summaries before diving into review gates and policy outcomes.